Stay home if you are having symptoms of COVID-19.
Stay at least 6 feet away from passengers and coworkers, when possible.
Avoid entering homes and facilities to aid passengers, if possible.
Seat passengers in the seats farthest from you, and have them use available rear entry doors. If only one entrance is available and you are not assisting the passenger, you can exit the vehicle before a passenger enters or exits it to maintain social distance.
Use a larger vehicle, such as a cutaway bus or van when feasible, to allow greater physical distance between vehicle occupants. If possible, block the seats closest to your driver’s seat to ensure social distancing.
Limit passenger loads whenever possible, unless passengers are immediate family or personal aides.
Wear a cloth mask in public and at work, even when social distancing. Cloth masks may prevent people who don’t know they have the virus from spreading it to others. The spread of COVID-19 can be reduced when cloth masks are used along with other preventive measures, including social distancing. A universal face covering policy can be effective in preventing the transmission of the virus in close-contact interactions.
Be careful when putting on, wearing, and taking off cloth masks:
Do not touch your cloth mask while wearing it.
Do not touch your face, mouth, nose, or eyes while taking off the cloth mask.
Wash your hands before putting on and after taking off the cloth mask.
Wash the mask after each use.
Ensure cloth masks do not create a new risk (for example, interferes with driving or vision, or contributes to heat-related illness) that exceeds their COVID-19 related benefits of slowing the spread of the virus.
For those with sensory, cognitive, or behavioral issues, cloth masks may be difficult to wear, especially for extended periods of time. CDC provides information on adaptations and alternatives that should be considered when cloth masks may not be feasible.
If you are concerned about the use of cloth masks at your workplace, discuss them with your employer.
Consider carrying a spare cloth mask.
Ask passengers to wear cloth masks unless they are having trouble breathing, they cannot put on or remove a cloth mask on their own, or they are under the age of 2.
Clean and disinfect frequently touched objects or surfaces.
If possible, clean and disinfect more frequently, such as between passengers. Clean and disinfect the following areas on a routine basis or at least daily:
Car keys, wheelchair lifts, wheelchair securements, steering wheels, handrails, door handles, digital touchscreens, fareboxes, fingerprint scanners, and other commonly touched surfaces in the passenger boarding and seating areas
Avoid touching your face, mouth, nose, or eyes when handling frequently touched items.
Follow the directions on the cleaning product’s label.
Wash your hands with soap and water for at least 20 seconds after touching frequently touched objects or surfaces.
Wash your hands regularly with soap and water for at least 20 seconds. You don’t need to wear gloves if you wash your hands regularly (unless they are already required for your job).
Use an alcohol-based hand sanitizer containing at least 60% alcohol if soap and water aren’t available.
Wash your hands at these key times:
Before, during, and after preparing food.
Before eating food.
After using the toilet.
After blowing your nose, coughing, or sneezing.
After putting on, touching, or removing cloth face coverings or masks.
Before and after work and work breaks.
Before and after contact with a passenger.
After handling cash and/or fare cards.
Before and after fueling.
Do not touch your face, mouth, nose, or eyes.
Cover your coughs and sneezes.
Use tissues to cover your mouth and nose when you cough or sneeze or use the inside of your elbow.
Throw used tissues in a lined driver-only trash receptacle.
Place lined trash receptacles at the rear of vehicle for passengers.
Wash your hands with soap and water for at least 20 seconds, or use hand sanitizer with at least 60% alcohol when soap and water are not available.
Avoid using the recirculated air option for the vehicle’s ventilation during and immediately after transporting a passenger.
Make sure the vehicle is well ventilatedexternal icon. Use the vehicle’s vents to bring in fresh outside air, and lower the rear vehicle windows if outdoor conditions allow and it does not pose a health or safety risk to passengers.
After transporting passengers, allow for sufficient air exchanges to remove any potentially infectious particles.
When no alternative transportation is available, and it is necessary to transport a passenger who has a confirmed case of COVID-19 or symptoms of COVID-19, or who has had close contact in the past two weeks with someone confirmed to have COVID-19:
Contact your employer to discuss your concerns if you feel unsafe transporting the passenger or if you are at increased risk of severe illness.
Follow the CDC recommendations for transporting known or suspected persons with COVID-19 using non-emergency vehicle services.
If available, turn on the rear exhaust ventilation in addition to supplying outside air through the front vents.
Ensure the passenger wears a cloth mask, if appropriate. Wearing cloth masks may be difficult for individuals with physical, sensory, cognitive, or behavioral impairments, and is not recommended for children under age 2 years or for anyone who has trouble breathing or is unconscious, incapacitated, or otherwise unable to remove the cloth mask without assistance.
After transporting the passenger, clean and disinfect the vehicle and wash your hands.